Terms of service
TERMS OF SERVICE
Last updated: September 6, 2026
Welcome to VOLTIX. These Terms of Service govern your use of the VOLTIX online store and any purchases made through our website.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. OVERVIEW
This website is operated by VOLTIX. Throughout the site, the terms “we”, “us” and “our” refer to VOLTIX.
VOLTIX operates an online retail store offering technology, electronic and convenience products to customers in South Africa and internationally.
By visiting our website and/or purchasing something from us, you engage in our services and agree to be bound by these Terms of Service, including any additional terms and policies referenced or made available through the website.
These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.
2. ACCESS AND ACCOUNT
You may browse our website without creating an account. Certain features or purchases may require you to provide accurate and complete information.
You are responsible for ensuring that information provided to VOLTIX is accurate and up to date.
If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.
VOLTIX reserves the right to refuse service, restrict access or terminate accounts where there is a reasonable basis to do so, including suspected fraud, abuse or violation of these Terms.
3. PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.
However, product colours, appearances and specifications may vary slightly depending on your device, screen settings, manufacturer changes or other factors.
Product availability may change without notice.
We reserve the right to limit quantities, discontinue products or modify product information at any time.
4. ORDERS
When you place an order through VOLTIX, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted in every circumstance.
We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, supplier availability or other circumstances affecting fulfilment.
If we cancel an order after payment has been received, we will arrange an appropriate refund to the original payment method, subject to applicable law.
5. PRICES AND BILLING
Product prices are displayed on the website in the applicable currency shown at checkout.
Prices may change without prior notice.
You agree to provide accurate and complete billing and payment information for all purchases.
VOLTIX reserves the right to correct pricing, product or billing errors. If an error affects an order that has already been placed, we may contact you regarding the issue and provide appropriate options in accordance with applicable law.
For international orders, additional charges such as customs duties, import taxes, brokerage fees or other charges imposed by the destination country may apply. Unless expressly stated otherwise at checkout, such charges are the responsibility of the customer.
6. SHIPPING AND DELIVERY
VOLTIX ships products to customers in South Africa and internationally where delivery is available.
Delivery times displayed on the website or communicated to customers are estimates and may vary because of supplier processing times, courier delays, customs procedures, weather, public holidays or other circumstances outside our reasonable control.
For international orders, customs clearance and import requirements are determined by the destination country. Customers are responsible for complying with applicable import requirements and paying applicable customs duties, taxes or other charges unless otherwise stated at checkout.
Because VOLTIX may use third-party suppliers and delivery providers to fulfil orders, products may be shipped directly from a supplier or fulfilment partner to the customer.
Further information regarding returns, refunds and defective products is provided in our Refund and Returns Policy.
7. INTELLECTUAL PROPERTY
The content on this website, including text, graphics, logos, images, product descriptions, designs and other materials, is owned by or licensed to VOLTIX or its relevant content providers, unless otherwise stated.
You may not reproduce, distribute, modify, copy, sell, resell or exploit website content without our prior written permission, except where permitted by applicable law.
The VOLTIX name, branding and associated materials may not be used without permission.
8. OPTIONAL TOOLS
We may provide access to third-party tools or services over which we do not monitor or control.
You acknowledge that such tools are provided on an “as available” basis and may be subject to the terms and conditions of the relevant third-party provider.
VOLTIX is not responsible for third-party tools or services to the extent permitted by applicable law.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites, services or applications.
Third-party websites are not controlled by VOLTIX. We are not responsible for the content, accuracy, availability, policies or practices of third-party websites.
Your use of third-party websites is subject to the terms and policies of those third parties.
10. RELATIONSHIP WITH SHOPIFY
VOLTIX uses Shopify to provide the ecommerce platform through which our products and services are made available to customers.
Your use of our store is also subject to Shopify's applicable terms and policies.
Shopify provides the technology platform used to operate the store but is not responsible for the products sold by VOLTIX, the transactions between VOLTIX and its customers, or the fulfilment of orders placed through VOLTIX.
11. PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
Our Privacy Policy explains how VOLTIX collects, uses, stores and handles personal information provided through the website.
You should review our Privacy Policy before using the website or submitting personal information.
12. FEEDBACK
If you submit comments, suggestions, reviews, ideas or other feedback to VOLTIX, you agree that we may use that feedback to improve our products, services and website, subject to applicable law.
You should not submit confidential information or material that you do not have the right to share.
13. ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping information or other matters.
We reserve the right to correct errors and update information when reasonably necessary.
Where an error materially affects an order that has already been placed, we will take appropriate steps to address the situation in accordance with applicable law.
14. PROHIBITED USES
You may not use our website:
- for any unlawful or fraudulent purpose;
- to violate any applicable law or regulation;
- to infringe the rights of VOLTIX or another person;
- to interfere with the security or operation of the website;
- to transmit malicious software or harmful code;
- to collect or monitor another person's personal information without authorisation;
- to impersonate another person or entity;
- to engage in activities that could damage, disable, overburden or impair the website; or
- to attempt to gain unauthorised access to any part of the website or its systems.
We reserve the right to restrict or terminate access where these Terms are violated.
15. AGENTS
You may not use our website to conduct unauthorised automated activities, including automated purchasing, scraping, data extraction or other activity that interferes with the normal operation of the website.
Any authorised third-party agent or service used to interact with the website must comply with applicable laws and these Terms.
16. TERMINATION
We may suspend or terminate your access to the website where reasonably necessary, including where you violate these Terms or engage in fraudulent, abusive or unlawful activity.
Any obligations or provisions that by their nature should survive termination will continue to apply after termination.
17. DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the website and its services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free or available at all times.
Nothing in these Terms is intended to exclude, restrict or waive any consumer rights, warranties or protections that cannot lawfully be excluded or limited under applicable law.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, VOLTIX will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products purchased through the website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
VOLTIX remains subject to applicable consumer protection, product liability and other mandatory legal obligations.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold VOLTIX harmless from claims, losses, liabilities and reasonable expenses arising from your unlawful use of the website, violation of these Terms or infringement of another person's rights.
This provision does not limit any rights or protections you have under applicable consumer protection law.
20. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue to apply.
21. WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Refund and Returns Policy and other policies displayed on the website, constitute the agreement governing your use of the website and your purchases from VOLTIX, subject to applicable law.
22. ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.
VOLTIX may transfer or assign its rights and obligations in connection with a business transfer, restructuring or similar transaction, subject to applicable law.
23. GOVERNING LAW
These Terms are governed by the laws of the Republic of South Africa, except to the extent that mandatory consumer protection or other laws applicable to an international customer require otherwise.
For customers outside South Africa, mandatory rights and protections provided by the laws of their country of residence are not intended to be excluded where those rights cannot legally be waived.
24. HEADINGS
The headings used in these Terms are provided for convenience only and do not affect the interpretation of the provisions.
25. CHANGES TO THESE TERMS
VOLTIX may update these Terms from time to time by publishing a revised version on the website.
The updated Terms will apply from the date stated at the beginning of the revised Terms, subject to applicable law.
You should review this page periodically for changes.
26. CONTACT INFORMATION
If you have questions about these Terms of Service, orders, products or other matters relating to VOLTIX, please contact us by email:
Email: sixx6ix6@gmail.com
VOLTIX
South Africa